Privacy Policy

EFFECTIVE DATE: 07/03/2024

Acceldata (“we”, “us” or “our”) values your privacy. In this Privacy Policy (“Policy”), we describe how we collect, use, and disclose personal information that we obtain about visitors and users of our website at www.acceldata.io (the “Site”) and about customers that use our products and services (“Services”). By visiting or using the Site or providing us with your personal information or using our Services, you agree that your personal information will be handled as described in this Policy. This Policy does not cover information collected on behalf of our customers.

The Information We Collect About You

We collect personal information about you directly from you and from third parties, as well as automatically through your use of our Site.  “Personal information” for purposes of this Policy means information that is linked or reasonably linkable to an identified or identified natural person or that is protected as personal information or personal data under laws applicable to us. 

Information We Collect Directly From You and Third Parties.  We collect personal information directly from you in several ways:

• When you complete a contact us form on our Site or request a demo, we collect your name, business email, phone number, and your company and job title.  We may also collect additional information about your company.   
• When you create an account to access our Services, we collect your name, business email, phone mumber, and your company and job title.  We also collect your user id and password to access your account. 
• When you apply for a position with us through our Site, we collect your name, email, phone number, current employer, your LinkedIn profile and resume (including your employment history and educational background). 

In addition, if you are providing personal information for third parties in connection with using our Services, you are responsible for ensuring that you have all required permissions and consents to provide such personal information to us for use in connection with the Services and that our use of such personal information to provide the Services does not violate any applicable law, rule, regulation, or order. 

Information We Collect Automatically.  We may automatically collect the following information about your use of our Site or Services through cookies and other technologies:  your domain name; your browser type and operating system; web pages you view; links you click; your IP address; the length of time you visit our Site or use our Services; and the referring URL, or the webpage that led you to our Site.  We may combine this information with  personal information that we have collected about you, including, where applicable, your name and other personal information.  Please see the “Our Use of Cookies and Other Tracking Mechanisms” section below for more information.  

Information Collected On Behalf of Customers.  Our Services enable our customers to manage and monitor their data environments.  Any information we collect through those Services is on behalf of our customers and is not subject to this Policy.  While those Services generally do not involve the collection of personal information, if we receive any request regarding information collected in providing Services to our customers, we will refer to that request to the customer for a response, unless we are required to respond directly under applicable law. 

How We Use Your Information

We use your information, including personal information, for the following purposes:

• Provide Our Site and Services.  We use your personal information to communicate with you about your use of our Site and Services, respond to your inquiries, and provide customer service.
• Process Your Employment Application.  If you apply for employment, we will use personal information to process your employment application and in connection with your employment if  you are hired.
• Provide Personalized Services.  We use your personal information to tailor the content and information that we may send or display to you, to offer location customization, personalized help and instructions, and to otherwise personalize your experiences while using the Siteand Services.
• Improve and Develop Our Site Services.  We use your personal information to:  (a) ensure our Site and Services are working as intended; (b) operate our business; (c) better understand how users access and use our Site and Services, both on an aggregated and individualized basis, (d) develop, maintain, protect and improve our Site and Services, and (e) perform research and analytics, including to analyze and report on usage and performance of our Site and Services.
• Marketing and Promotions.  We use your personal information for marketing and promotional purposes.  For example, we may use your personal information, such as your email address, to send you news and newsletters, special offers, and promotions, or to otherwise contact you about products or information we think may interest you or direct targeted advertising to you.
• Compliance.  We may use your personal information to:  (a) detect, investigate, and prevent activities on our Site and Services that may violate our legal terms, could be fraudulent, violate copyright or other rules, or that may be otherwise illegal, (b) comply with legal requirements, (c) defend or exercise legal claims, (d) respond to law enforcement or governmental investigations or requests, and (e) protect our rights and the rights and safety of our users and others.

How We Share Your Information

We may share your information, including personal information, as follows:

• Consent:  Where you have provided consent, we share your information, including personal information, as described at the time of consent.
• [Promotional Partners.  We may share your personal information with third parties to market their products and services to you.  If required by law, we will allow you to opt-out of such sharing.]
• Affiliates.  We may disclose the personal information we collect from you to our affiliates or subsidiaries solely for the purpose of providing Services to you; however, if we do so their use and disclosure of your personal information will be maintained by such affiliates and subsidiaries in accordance with this Policy. 
• Service Providers.  We may disclose the information we collect from you to third party vendors, service providers, contractors, or agents who perform functions on our behalf.
• Business Transfers.  If we are acquired by or merged with another company or entity, if substantially all of our assets are transferred to another company or entity, or transferred as part of a bankruptcy proceeding, or are in negotiations for any of these types of transactions, we may transfer the information we have collected from you to the other company or entity.
• In Response to Legal Process.  We also may disclose the information we collect from you in order to comply with the law, a judicial proceeding, court order, or other legal process, such as in response to a subpoena or in response to requests from law enforcement or regulatory authorities.
• To Protect Us and Others.  We also may disclose the information we collect from you where we believe it is necessary to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the safety of any person, violations of our legal terms or this Policy, or as evidence in litigation in which we are involved.
• Aggregate and De-Identified Information.  We may share aggregate or de-identified information about users and their use of the Services with third parties and publicly for marketing, advertising, research or similar purposes.  

Our Use of Cookies and Other Tracking Mechanisms 

We use cookies and other tracking mechanisms, such as web beacons, to track information about your use of our Site and Services.  We may combine this information with other personal information we collect from you (and our third party service providers may do so on our behalf). 

Currently, our systems do not recognize browser “do-not-track” requests.  You may, however, disable certain tracking as discussed in this section (e.g., by disabling cookies), but such disabling will impair use of the Site and Services.

Cookies.  Cookies are alphanumeric identifiers that we transfer to your computer’s hard drive through your web browser for record-keeping purposes.  Some cookies allow us to make it easier for you to navigate our Site and Services, while others are used to enable a faster log-in process or to allow us to track your activities at our Site and Services.  There are two types of cookies:  session and persistent cookies.

• Session Cookies.  Session cookies exist only during an online session.  They disappear from your computer when you close your browser or turn off your computer.  We use session cookies to allow our systems to uniquely identify you during a session or while you are logged into the Site.  This allows us to process your online transactions and requests and verify your identity, after you have logged in, as you move through our Site.
• Persistent Cookies.  Persistent cookies remain on your computer after you have closed your browser or turned off your computer.  We use persistent cookies to track aggregate and statistical information about user activity.

In addition, we, our service providers and others sometimes use data-gathering mechanisms on the Site, including without limitation “web beacons”, “clear GIFs”, “pixels” and/or “tags” (“Tracking Technologies”).  These perform statistical and administrative functions, such as measuring site and page traffic, verifying advertising paths, better understanding user interests and activity, gathering related information (such as information relating to a particular browser, device or IP address) and positioning images, and typically do so without detracting from your online experience.  

We generally use the following types of cookies and Tracking Technologies on our Site:

• Strictly Necessary Cookies:  These cookies are necessary for the Site to function and cannot be switched off in our systems.  They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms.  You can set your browser to block or alert you about these cookies, but some parts of the Site or Services will not then work. 
• Functional Cookies:  These cookies enable the Site to provide enhanced functionality and personalization.  They may be set by us or by third party providers whose services we have added to our pages.  If you do not allow these cookies then some or all of these services may not function properly.
• Performance Cookies:  These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our Site.  They help us to know which pages are the most and least popular and see how visitors move around the Site.  All information these cookies collect is aggregated.  If you do not allow these cookies we will not know when you have visited our Site, and will not be able to monitor its performance.  One of the services we use for these purposes is Google Analytics.  To opt-out of Google Analytics and find out more about their privacy practices, see https://tools.google.com/dlpage/gaoptout. 
• Targeting Cookies:  These cookies may be set through our site by our advertising partners.  They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites.  They do not store directly personal information, but are based on uniquely identifying your browser and internet device.  If you do not allow these cookies, you will experience less targeted advertising.  These cookies may collect information your online activities over time and across different Internet websites or online services when you use our Site and Services. 

By accessing and using our Site and Services, you consent to use of cookies and Tracking Technologies and our sharing of information collected through cookies and Tracking Technologies with third parties for data analytics, site performance and advertising purposes, including targeted advertising.  

Disabling Cookies.  Most web browsers automatically accept cookies, but if you prefer, you can edit your browser options to block them in the future.  The Help portion of the toolbar on most browsers will tell you how to prevent your computer from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether.  Visitors to our Site who disable cookies will not be able to browse certain areas of the Site or use the Services.

Third-Party Links

Our Site and Services may contain links to third-party websites.  Any access to and use of such linked websites is not governed by this Policy, but instead is governed by the privacy policies of those third party websites.  We are not responsible for the information practices of such third-party websites.

Security of My Personal Information 

We have implemented commercially reasonable precautions to protect the information we collect from loss, misuse, and unauthorized access, disclosure, alteration, and destruction.  Please be aware that despite our efforts, no data security measures can guarantee 100% security.

You should take steps to protect against unauthorized access to your password, phone, and computer by, among other things, signing off after using a shared computer, choosing a robust password that nobody else knows or can easily guess, and keeping your log-in and password private.  We are not responsible for any lost, stolen, or compromised passwords or for any activity on your account via unauthorized password activity.

What Rights Do I Have Regarding My Personal Information

You may request access, a copy, modification  or deletion of personal information that you have submitted to us by contacting us at [insert email].  We will use reasonable efforts to accommodate such requests to the extent required by law, provided that we may be required to retain personal information to comply with legal obligations, accounting requirements, or for other business purposes.  We may request additional information to verify the identity of the requesting party before responding to a request.  Please note that copies of information that you have updated, modified or deleted may remain viewable in cached and archived pages of the Site for a period of time. 

Retention

We generally retain your personal information for the period of time necessary to fulfill the purposes for which it was collected and to comply with any accounting and legal obligations.

Residents of the European Union and United Kingdom 

Residents of the European Union and the United Kingdom may have additional rights as set forth below:  

• The right of access to your Personal Data, including confirmation if we are processing it and the purposes of the processing,
• The right to correct your Personal Data, as permitted by law.
• The right to ask us to delete your Personal Data, which may be exercised, among other reasons, (i) when your Personal Data is no longer necessary for the purposes for which it was collected or otherwise processed; (ii) when you withdraw consent from the purposes for which we processed it and where we have no other legal ground for processing; (iii) when you object to processing and we have no overriding legitimate grounds for the processing; or, (iv) when your Personal Data has been unlawfully processed.
• The right to restrict the processing of your Personal Data, including where the processing is unlawful or when the accuracy of your Personal Data is contested.
• The right to data portability of your Personal Data, where technically feasible.
• The right to object to our processing of your Personal Data, including processing for direct marketing purposes, where we have no compelling legitimate grounds for the processing that override your interests.

You can exercise these rights by emailing us at [insert email].  We will respond within the time and according to procedure set forth in the applicable data protection laws. 

Legal Bases for Processing

Where required by law, our processing of your Personal Data is based on the following legal bases:

• We process your personal information as necessary to enter and enforce our contracts with you. 
• We process your Personal Data for the legitimate purpose to provide you with the Site and Services, including to facilitate your transactions, improve our Site and Services, enhance your experience with our Site and Services, maintain your account, and provide you with technical support or customer service assistance.
• We process your Personal Data if we receive your consent to do so, including to provide you with promotional information about our Site and Services.  You can withdraw that consent at any time by emailing us at [insert email].
• We may process your Personal Data if we have legal grounds to do so, including in response to any legal process, internal investigation, and in connection with any investigation, action, enforcement, or litigation, including to protect the rights of our users.

While we encourage you to contact us directly and allow us to work with you to address your concerns, you also have the right to lodge a complaint before the supervisory authority in the EU Member State where you reside or work or the place of the alleged infringement.  For the United Kingdom you can contact the Information Commissioner’s Office at https://ico.org.uk/make-a-complaint/.  You may exercise these rights if you consider that the processing of Personal Data relating to you infringes applicable data protection laws.

What Choices Do I Have Regarding Use of My Personal Information for Marketing?

We may send periodic promotional or informational emails to you.  You may opt-out of such communications by following the opt-out instructions contained in the e-mail.  Please note that it may take up to 10 business days for us to process opt-out requests.  If you opt-out of receiving emails about recommendations or other information we think may interest you, we may still send you e-mails about your account or any Services you have requested or received from us.

We use Google Analytics remarketing codes to log when users view specific pages or take specific actions on a website.  This allows us to provide targeted advertising in the future.  If you do not wish to receive this type of advertising from us in the future you can opt out using the DoubleClick opt-out page or the Network Advertising Initiative opt-out page.

California Privacy Notice

Residents of the State of California may ask us to provide them with a list of the types of personal information that we have disclosed during the preceding year to third parties for their direct marketing purposes, and the identity of those third parties.  If you are a California resident and would like such a list, please contact us at the email address provided below.

Nevada Privacy Notice

If you are a resident of Nevada, you have the right to opt-out of the sale of certain personal information to third parties who intend to license or sell that personal information.  Please note that we do not currently sell your personal information as sales are defined in Nevada Revised Statutes Chapter 603A.  If you would like to request that we do not sell your personal information going forward, or for any questions, please contact us at the email address provided below.

Location of Personal Information

Our Site and Services are offered from the United States.  We store any personal information we collect in the United States.  If you access the Services or Site from outside the United States, you agree to the transfer of your information to the United States, which may have less protections for your personal information than your jurisdiction of residence.

Children Under 13

Our Site and Services are not designed for children under 13.  If we discover that a child under 13 has provided us with personal information, we will delete such information from our systems.

Contact Us

If you have questions about the privacy aspects of our Site or Services or would like to make a complaint, please contact us at [insert email].

Changes to this Policy

This Policy is current as of the Effective Date set forth above.  We may change this Policy from time to time, so please be sure to check back periodically.  We will post any changes to this Policy on the Site.  If we make any changes to this Policy that materially affect our practices with regard to the personal information we have previously collected from you, we will endeavor to provide you with notice in advance of such change by highlighting the change on our Site or if you have an account with us, providing notice to the email address in your account (for this reason you should make sure to update your account information promptly if it changes).